Flat pricing · no tiers · no per-label fee
$75 a month.
Everything included.
One price for every store, every workstation, every feature, every carrier. $20 cheaper than PostalMate alone — and that's before the AI refund recovery, which usually covers the whole year.
● Base $75 · transparent add-ons
$75/ month
Includes 2 workstations per location, all 18 features, every carrier, and unlimited transactional email. Add more workstations at $15/mo each. Opt into SMS notifications for $15/mo (1,500 SMS bundle). Multi-location supported.
- 2 workstations per location (+$15/mo each more)
- Multi-location supported
- Free ShipEngine signup, every carrier live
- Plug in your FedEx / UPS for your own rates
- Rate-shop every carrier in one click
- AI refund recovery — keep 100%
- AI customs / HS code lookup
- Insurance markup tool (default 40%)
- Visa / MC / Amex at the counter (Stripe Connect)
- Mailbox auto-charge (Stripe-held cards)
- Unlimited transactional email (SendGrid)
- Package photo + drop-off receipts
- Inventory management + low-stock alerts
- Real-time profit on every sale
- Offline-first SQLite POS
- 1 GB encrypted cloud backup — free, nightly
- Hardware auto-routing (USB-detect)
- Windows + Linux desktop · silent auto-update
- 14-day trial · no card · CSV import
Optional add-ons
+ $15/mo · Workstation (per additional)
+ $15/mo · SMS bundle (1,500 SMS included)
Most stores save $100–$300/mo in software the first month.
The refund recovery alone usually covers a year of PostalSwift.
Versus the old stack
| Capability | PostalMate | ShipRite | PostalSwift |
|---|---|---|---|
| Monthly price | ~$95 | ~$95+ | $75 flat |
| Postage, insurance & refund tools | Endicia + Shipsurance + Refund Retriever | Separate add-ons | Built in |
| Carrier accounts (you bring your own) | USPS / FedEx / UPS | USPS / FedEx / UPS | your existing — attached |
| Rate-shop all carriers in one click | — | Partial | Yes |
| AI late-delivery refund recovery | — | — | Yes — keep 100% |
| AI customs / HS code lookup | — | — | Yes |
| Counter card payments (Visa / MC / Amex) | Separate merchant account | Separate merchant account | Stripe Connect — minutes to live |
| Mailbox auto-charge | Manual | Vault add-on | Built in (Stripe) |
| Package photo + auto-notify | — | — | Yes (camera supported) |
| Drop-off liability receipt | — | Yes | Yes |
| Real-time profit at checkout | Limited | After-the-fact | Yes |
| Offline-first POS | Limited | Partial | Yes |
| Auto-updates silently | — | Per-workstation | Yes |
| Workstations per location | Per-license | Per-license | 2 included · +$15/mo each more |
| Per-location licensing fee | Yes | Yes | No — flat base |
| Transactional email | Per-vendor | Per-vendor | Unlimited (SendGrid included) |
| SMS notifications | — | — | +$15/mo add-on (1,500 SMS) |
| Insurance markup tool | — | — | Default 40%, you set |
| Rate-quote speed | Minutes (rate grids) | Minutes | 30 seconds |
| Surcharges shown in quoted rate | — | — | Baked in |
| Packing-time billing | Time-grid guesswork | Time-grid | Live clock (by-the-minute) |
| Smart camera intake (orders + deliveries) | — | — | Both flows |
| Daily backups | Manual reminder | Manual | Auto-encrypted, nightly · 1 GB free |
| UI themes | Single dated theme | Single theme | Dark + light, one-click |
No reason to say no.
The Grand Slam Offer rule: kill every objection before it reaches the buy button. Five reversals, each one ours.
14-day trial, no card.
See your first label print before you decide.
CSV customer import.
Export from PostalMate, drop the CSVs into PostalSwift setup. Most stores live in 30 min.
30-day refund.
Not happy after a full month? Full refund, no questions asked.
Cancel any time.
Month-to-month. No annual lock-in. No retention call.
Your data is yours.
Export the entire SQLite DB any time, standard format.
Pricing FAQ
No. The 14-day trial is fully unlocked, no card. We email you a reminder a week before it ends, and again on the last day. That's when you choose to subscribe — or walk away.
Tiers exist to sell people the cheap one and then upsell. Pack & ship stores already deal with enough vendor games — PostalMate quote-by-call, Endicia per-tier postage, Refund Retriever's 50% cut. One price means no surprises, no upsell calls, no "you're on the wrong plan" moments. Every feature, every workstation, every location: $75/mo.
Three steps. (1) Free ShipEngine signup — every carrier lights up at commercial rates instantly. (2) Optionally plug in your own FedEx and UPS API keys (free, from FedEx Web Services and UPS Developer Kit) to use your own negotiated rates. (3) Hardware auto-detects over USB. PostalSwift is your one new software bill, and we never markup your postage either way.
No. Postage is paid to the carrier directly — your rate if you plug in your own FedEx/UPS account, ShipEngine's commercial rate otherwise. PostalSwift charges only the monthly $75 plus any add-ons you opt into (workstation +$15/mo each, SMS bundle +$15/mo). Print as many labels as you want. Written guarantee: if we ever take a cent off your carrier rates, every month you paid is refunded.
Bundled at $75/mo: 2 workstations per location, every feature in the app, unlimited transactional email (SendGrid), multi-location support, AI refund recovery, mailbox auto-charge, offline POS, hardware auto-routing — everything on the included list. Add-ons: additional workstations are $15/mo each (no cap); SMS notifications via Twilio are a $15/mo opt-in that includes 1,500 SMS per month. Both are clearly itemized on your bill.
PostalSwift watches every outbound FedEx and UPS shipment. AI checks each one against current GBSE / GSR policy, flags eligible refunds, and drafts the claim narrative. Your cashier reviews and submits in under two minutes (human-in-the-loop keeps your shipper account safe — automated portal bots violate carrier TOS). A recovery tracker watches the next invoice to confirm the credit posted. You keep 100%.
The counter keeps working. Every transaction, customer, package, and mailbox lives in a local SQLite database. POS, drop-off intake, mailbox check-in, receipts, cash drawer — all keep going offline. Label requests queue and fire when carriers come back. Background sync on reconnect — nothing lost.
Yes. Cancel from inside the app or by emailing hello@postalswift.com. No phone gauntlet, no retention dance. Month-to-month, no annual lock-in.
CSV import on every plan. Export your customers, mailboxes, and shipment history out of PostalMate (it'll produce standard CSVs), then drop them into PostalSwift during setup. Most stores are live in 30 minutes — no waiting on us. If you get stuck, email and we'll walk through it.
Never. Your customer list, mailbox holders, and transaction history live on your machine (SQLite) and your private cloud backup. We don't aggregate, sell, or train on your data. Export everything any time, standard format. If you ever leave, you walk out with the whole DB.
14-day trial · no card · first label in 10 min
$75 a month.
Start in 60 seconds.
Bring your own carrier credentials or use the free ShipEngine tier. Plug in your scale. That's onboarding.