Three plans · no per-label fee
From $79.99 a month.
You only need one app.
Basic does what PostalMate does, with postage built in — so there’s no separate Endicia bill. Plus lets you bring your own card processor. Pro adds the cameras that measure boxes and read addresses. Basic starts $15 cheaper than PostalMate alone — before the AI refund recovery.
● Basic · everything included
$79.99 / month
Everything PostalMate does, with postage built in — no other paid accounts needed. Includes 2 workstations per location, every carrier, and unlimited transactional email. No add-ons, no extras. Multi-location supported.
- Every workstation included
- Multi-location supported
- One price tier — no extra subscriptions needed to ship
- Plug in your FedEx / UPS for your own rates
- Rate-shop every carrier in one click
- AI refund recovery — keep 100%
- AI customs / HS code lookup (20 free a month, then 2¢ each)
- Insurance markup tool (default 40%)
- Visa / MC / Amex at the counter (Stripe Connect)
- Mailbox auto-charge (Stripe-held cards)
- Unlimited transactional email (your SendGrid account)
- Package photo + drop-off receipts
- Inventory management + low-stock alerts
- Real-time profit on every sale
- Offline-first SQLite POS
- Encrypted nightly backup to your Dropbox / OneDrive folder
- Hardware auto-routing (USB-detect)
- Windows + Linux desktop · silent auto-update
- First month free · cancel anytime · CSV import
● Plus · reports, automatic tax, your own card processing
$99.99 / month
Everything in Basic, plus reports emailed on your schedule, state & city sales tax looked up for you, and a custom-made card API so you can keep your existing merchant rates.
- Everything in Basic
- Scheduled email reports — sales, services & inventory, payroll hours; daily, weekly, every 2 weeks or monthly
- Automatic state, county & city sales tax for your ZIP — re-checked twice a year, you approve each change
- AI assistant on your own AI subscription — morning briefing, explains your numbers, finds your tax rate, drafts customer emails Coming soon
- AI chat box — talk or type to write labels, or ask any question your staff doesn’t know the answer to Coming soon
- Downloadable customer speed-processing app (iOS + Android) — saved addresses, one-tap scan at the counter, receipts and tracking on their phone Coming soon
- Weather & delay alerts — pick a ZIP code with a shipping slowdown and an alert pops up before you print Coming soon
- Custom card API — bring your own processor Coming soon
- Keep your existing merchant rates
● Pro · counter automation
$199.99 / month
Everything in Plus, plus the software and hardware that measure boxes and read addresses for you. Set the package on the scale — weight, dimensions and the ship-to address fill in on their own.
Hardware kit · one-time
$2,892.26 for the first 10 stores
then $4,979.78
- Everything in Plus
- Box dimension software
- AI label / address reading
- Custom wood crate builder — photo in; crate plan, best local lumber prices, quote, cut-by-cut directions with an exploded parts view, packing steps out Coming soon
- Overhead depth camera (Orbbec Femto Bolt)
- Label camera for address reading
- Counter-mount arm + mounting parts
Most stores save $100–$300/mo in software the first month.
The refund recovery alone usually covers a year of PostalSwift.
Versus the old stack
| Capability | PostalMate | ShipRite | PostalSwift |
|---|---|---|---|
| Monthly price | ~$95 | ~$95+ | Basic $79.99 · Plus $99.99 · Pro $199.99 |
| Postage, insurance & refund tools | Endicia + Shipsurance + Refund Retriever | Separate add-ons | Built in |
| Carrier accounts (you bring your own) | USPS / FedEx / UPS | USPS / FedEx / UPS | your existing — attached |
| Rate-shop all carriers in one click | — | Partial | Yes |
| AI late-delivery refund recovery | — | — | Yes — keep 100% |
| AI customs / HS code lookup | — | — | Yes |
| Counter card payments (Visa / MC / Amex) | Separate merchant account | Separate merchant account | Stripe Connect — minutes to live |
| Mailbox management | Manual | Vault add-on | Full management — no need to do anything* |
| Mailbox rental sign-ups Coming soon | Manual forms | Manual forms | Auto-fills everything, double-checks for mistakes, prints every document (incl. USPS Form 1583) — fast sign-ups |
| Package photo + auto-notify | — | — | Yes (camera supported) |
| Drop-off liability receipt | — | Yes | Yes |
| Real-time profit at checkout | Limited | After-the-fact | Yes |
| Offline-first POS | Limited | Partial | Yes |
| Auto-updates silently | — | Per-workstation | Yes |
| Workstations per location | Per-license | Per-license | All included |
| Per-location licensing fee | Yes | Yes | No — flat base |
| Transactional email | Per-vendor | Per-vendor | Unlimited (your SendGrid account) |
| SMS notifications | — | — | Yes (your own Twilio account) |
| Insurance markup tool | — | — | Default 40%, you set |
| Rate-quote speed | Minutes (rate grids) | Minutes | 30 seconds |
| Surcharges shown in quoted rate | — | — | Baked in |
| Packing-time billing | Time-grid guesswork | Time-grid | Live clock (by-the-minute) |
| Box measuring + address reading | — | — | Optional hardware · write us to get it |
| Daily backups | Manual reminder | Manual | Auto-encrypted, nightly, to your cloud folder |
| Easy UI built for speed + accuracy | Dated, many clicks | Dated, many clicks | Clean, fast, fewer mistakes |
| UI themes | Single dated theme | Single theme | Dark + light, one-click |
*Using AI and hardware.
No reason to say no.
The Grand Slam Offer rule: kill every objection before it reaches the buy button. Five reversals, each one ours.
First month free.
Card on file, nothing charged for 30 days. Cancel before then and you pay nothing.
CSV customer import.
Export from PostalMate, drop the CSVs into PostalSwift setup. Most stores live in 30 min.
30-day refund.
Not happy after a full month? Full refund, no questions asked.
Cancel any time.
Month-to-month. No annual lock-in. No retention call.
Your data is yours.
Export the entire SQLite DB any time, standard format.
Pricing FAQ
Yes — we ask for a card when you sign up, but nothing is charged for the first 30 days. Cancel any time before then, in the app or by email, and you pay nothing. After that it’s from $79.99/month, and the 30-day money-back guarantee still applies to your first payment.
Start with Basic ($79.99/mo) if you want what PostalMate does, minus the Endicia bill — postage, labels, POS, mailboxes, mail forwarding, all of it, with no add-ons. Choose Pro ($199.99/mo plus the one-time hardware kit) if you want the counter to measure boxes and read addresses for you. The first 10 stores get the kit for $2,892.26 instead of $4,979.78.
Three steps. (1) Free ShipEngine signup — every carrier lights up at commercial rates instantly. (2) Optionally plug in your own FedEx and UPS API keys (free, from FedEx Web Services and UPS Developer Kit) to use your own negotiated rates. (3) Hardware auto-detects over USB. PostalSwift is your one new software bill, and we never markup your postage either way.
No. Postage is paid to the carrier directly — your rate if you plug in your own FedEx/UPS account, ShipEngine's commercial rate otherwise. PostalSwift charges only your plan’s monthly fee ($79.99 Basic, $99.99 Plus, $199.99 Pro) — no add-ons. Print as many labels as you want. It’s in our Terms: we will never add a percentage or a per-label fee unless you sign a separate contract that spells it out.
Everything on the Basic list, with no extras: every workstation, mailboxes and mail forwarding, labels, POS, unlimited transactional email (through your own SendGrid account), multi-location support, AI refund recovery, mailbox auto-charge, offline POS, hardware auto-routing. Text messages go through your own Twilio account, so you pay Twilio’s per-text rate directly — we don’t mark it up.
PostalSwift watches every outbound FedEx and UPS shipment. AI checks each one against current GBSE / GSR policy, flags eligible refunds, and drafts the claim narrative. Your cashier reviews and submits in under two minutes (human-in-the-loop keeps your shipper account safe — automated portal bots violate carrier TOS). A recovery tracker watches the next invoice to confirm the credit posted. You keep 100%.
The counter keeps working. Every transaction, customer, package, and mailbox lives in a local SQLite database. POS, drop-off intake, mailbox check-in, receipts, cash drawer — all keep going offline. Label requests queue and fire when carriers come back. Background sync on reconnect — nothing lost.
Yes. Cancel from inside the app or by emailing hello@postalswift.com. No phone gauntlet, no retention dance. Month-to-month, no annual lock-in.
CSV import on every plan. Export your customers, mailboxes, and shipment history out of PostalMate (it'll produce standard CSVs), then drop them into PostalSwift during setup. Most stores are live in 30 minutes — no waiting on us. If you get stuck, email and we'll walk through it.
Never. Your customer list, mailbox holders, and transaction history live on your machine (SQLite) and your private cloud backup. We don't aggregate, sell, or train on your data. Export everything any time, standard format. If you ever leave, you walk out with the whole DB.
First month free · cancel anytime · first label in 10 min
From $79.99 a month.
Start in 60 seconds.
Bring your own carrier credentials or use the free ShipEngine tier. Plug in your scale. That's onboarding.