PostalSwift runs the rate-shopping, label printing, intake, billing, customer
notifications, refund hunting, and backups on autopilot. The human at your
counter greets customers and puts mail in boxes. That's the job.
$75/mo flat.
$200–$1,000 a month in late-delivery refunds, automatically detected on every
FedEx and UPS shipment. PostalSwift writes the claim. Refund Retriever takes
half. We don't.
Every transaction, customer, package, and mailbox lives in a local SQLite
database. Internet drops — PostalSwift keeps ringing sales, taking drop-offs,
checking in packages. Sync resumes when the connection returns.
Count the logins on your sticky note. PostalMate, Endicia, the Endicia Label
Server, a FedEx portal, a UPS portal, Shipsurance, Refund Retriever's 50% cut.
One app replaces every line.
The old way
PostalMate~$95 / mo*
Endicia + Label Server~$16 / mo*
FedEx Ship Managerportal
UPS WorldShipportal
Shipsuranceseparate bill
Refund Retriever50% of refunds
Total vendor cost$200+ / mo
*Approximate. PostalMate is quote-based; Endicia Standard is ~$15.95. Total assumes Shipsurance + Refund Retriever's cut on ~$400/mo recovered.
→
The PostalSwift way
PostalSwift (flat) $75 / mo
Every carrier — direct or free tier included
Insurance on the rate screen $0.01 / $1
AI refund recovery keep 100%
Mailbox auto-charge included
Offline-first POS included
Pays for itself first month
03 / THE SOFTWARE THAT SAVES
The labor list, collapsed.
With PostalSwift (and the counter setup that runs with it), the human job collapses
to two tasks: greet customers, put mail in boxes. Everything else — rate-shopping,
labels, intake, billing, notifications, refund hunting, backups, reconciliation
— happens on autopilot.
What your staff used to do
Rate-shop labels across four carrier portals
Type every address, measure every box, look up every HS code
Run a separate merchant account; reconcile cards end-of-day
Check in deliveries one by one; text or call each customer by hand
Process mailbox renewals — one card at a time
Chase FedEx and UPS for late-delivery refunds (or pay Refund Retriever 50%)
Track inventory and supplies by hand; pull SKU reports manually
Remember to back up the database (and panic when nobody did)
→
What your staff does now
Greet customers as they walk in
Put inbound packages in the right mailbox
That's the job. Everything above happens inside PostalSwift — the rate-shop, the labels, the receipts, the notifications, the backups — for $75/mo.
A part-time counter hire is roughly $1,500–$2,500 / month, fully loaded.
PostalSwift is $75 / month. That's the math behind “almost overkill.”
04 / THE CLOSERS
Four features that close the deal.
The full list runs to 18 capabilities. These are the four that make store
owners switch.
01
Three-step setup.
Free ShipEngine signup gets every carrier live. Plug in your own FedEx or UPS API keys (optional) to use your negotiated rates. Hardware auto-detects. Six software vendors collapse to one — and PostalSwift never marks up your postage.
04
AI finds your refunds.
Watches every outbound FedEx and UPS shipment, flags eligible late-delivery refunds, drafts the claim. Refund Retriever takes 50%. You keep 100%. $200–$1,000 a month, recovered.
07
Photo before pickup.
Inbound package scanned → carrier auto-detected → photo captured (when camera attached) → instant email to the customer (SMS add-on optional, $15/mo). End the "is this mine?" pickup confusion forever.
09
Mailbox auto-charge.
Cards on file (held at Stripe). PostalSwift auto-charges on renewal, emails the paid receipt, advances the next renewal date. Reclaim two evenings of manual billing every month.
Eight things PostalMate, ShipRite, and the rest can't touch — because they're running on software written before the iPhone.
Their afternoon of rate grids
Pricing in 30 seconds.
Type destination + weight, every carrier rate is on screen before the customer finishes their sentence. No flipping zone charts.
Their hidden surcharge surprise
Surcharges in the shown rate.
Fuel, residential, peak, and DAS surcharges baked into every quote. The customer pays what the screen says — no "the bill came in higher" weeks later.
Their guess-the-minutes grid
Packing charged by the clock.
Start the timer when you pick up the box, stop when it's sealed. Auto-bills actual labor at your hourly rate. No more "I think that took eight minutes."
Their type-each-package-in workflow
Smart camera for order + delivery intake.
A customer brings a package — snap the label, the address and dimensions fill themselves. A carrier drops off a delivery pile — place them under the camera, every package gets identified and routed to the right mailbox at once.
Their manual HS code Google hunt
Customs codes that fill themselves.
Type the item, Claude classifies it and pulls the right HS code. Cached per store — the second "Nike running shoe" fills itself.
Their "remember to back up" reminder
Auto-encrypted daily backups.
Every store's data backed up nightly, encrypted at rest — 1 GB included free. No reminder pop-up, no "we lost our database" Monday morning panic.
Refund Retriever's 50% cut
Refund auditor in the app.
Every late FedEx and UPS shipment auto-flagged for refund. AI drafts the claim. You keep 100% of every recovered dollar.
Their UI from 2008
Modern UI. Dark + light.
Design that doesn't look like a Windows XP screenshot. Dark theme by default, light theme one click away — your staff's eyes, your call.
06 / SIDE-BY-SIDE
PostalMate vs. ShipRite vs. PostalSwift.
Same job. Three approaches. One stack-replacement.
Capability
PostalMate
ShipRite
PostalSwift
Monthly price
$95
$95+
$75 flat
Postage, insurance & refund tools
Endicia + Shipsurance + Refund Retriever
Separate add-ons
Built in
Carrier accounts (you bring your own)
USPS / FedEx / UPS
USPS / FedEx / UPS
your existing — attached
Rate-shop all carriers in one click
—
Partial
Yes
AI late-delivery refund recovery
—
—
Yes — keep 100%
AI customs / HS code lookup
—
—
Yes
Mailbox auto-charge
Manual
Vault add-on
Built in
Package photo + auto-notify
—
—
Yes
Drop-off liability receipt
—
Yes
Yes
Real-time profit at checkout
Limited
After-the-fact
Yes
Offline-first
Limited
Partial
Yes
Auto-updates silently
—
Per-workstation
Yes
Rate-quote speed
Minutes (rate grids)
Minutes
30 seconds
Surcharges shown in quoted rate
—
—
Baked in (fuel, residential, peak)
Packing-time billing
Time-grid guesswork
Time-grid
Live clock (by-the-minute)
Smart camera intake (orders + deliveries)
—
—
Both flows
Daily backups
"Please back up" reminder
Manual
Auto-encrypted, nightly · 1 GB free
UI themes
Single dated theme
Single theme
Dark + light, one-click
07 / PRICING
One price. Everything included.
No tier shopping. No "talk to sales" gate. Every feature, every carrier, every
workstation — one flat bill. Cheaper than PostalMate ($95) alone, and the refund
recovery usually covers a full year.
● Flat pricing · no per-label fee
$75/ month
Includes 2 workstations per location, all 18 features, every carrier, unlimited
transactional email. Add workstations for $15/mo each. Optional SMS bundle
($15/mo, 1,500 SMS). Multi-location supported.
Grand Slam Offer playbook: remove every reason to say no, then watch what happens.
14-day trial, no card.
See your first label print before you decide. Zero commitment.
White-glove migration.
We sit with you for the import — customers, mailboxes, shipment history. You drive, we coach.
30-day refund.
Not happy after a full month? Full refund, no questions, no retention dance.
Cancel any time.
Month-to-month. No annual lock-in. One email or one click in-app.
Your data is yours.
Export the entire SQLite DB any time, standard format. Walk out with everything.
09 / ON THE ROADMAP
Coming next: the whole counter.
We're building out the retail side of PostalSwift — and we want to know if you'd
use it before we ship it. Tell us below and you're first in line for early access.
Early access
Sell boxes, cards & supplies at the counter.
A dedicated retail checkout on the same screen as shipping — scan the barcode, take payment, and merchandise + shipping land on one combined receipt. The high-margin counter sales PostalMate makes you ring up on a separate register.
Feeds straight into your existing inventory + profit reports
The goal
30 seconds: package to card swiped.
The unified-counter vision — one screen, half a minute, from the parcel hitting the counter to the customer's card swiped. Retail and shipping in a single flow.
0:00 parcel scanned
0:06 weighed + rate-shopped
0:14 cheapest label prints
0:22 add a box, ring up
0:30 card swiped ✓
A target we're timing on real counters — not a published benchmark yet.
Want these? Get early access.
Drop your email — we'll tell you the second the retail POS lands, and you'll help shape what ships first.
14-day trial · no card · first label in 10 min
Start in 60 seconds. Keep the savings.
Most stores save $100–$300 a month in software the first month. The refund recovery
usually covers a full year.